WonderWeave Cancellation and Refund Policy

• Trial: 14 days, free, no card needed. It starts when you first make a story.
• Free: a smaller monthly allowance of stories and pictures, without narration.
• Paid: $5 per month, plus any tax that applies. It renews automatically each month on the day you subscribed until you cancel.

Payments are handled by Stripe. We never see or store your card number.

You can cancel at any time from your account: choose the billing option on your profile page to open the secure Stripe billing page, and select cancel. You can also email support@wonderweave.app and we will cancel for you. After you cancel, you keep the Paid plan until the end of the period you already paid for, and you will not be charged again. Your stories stay in your account on the Free plan unless you delete your account.

Deleting your account also cancels any subscription immediately.

Subscription payments are non-refundable once a billing period has started, except where the law requires otherwise or where we decide to make an exception. We will refund, in full:

• a charge made in error, for example a duplicate charge or a charge after you cancelled; and
• a charge for a period in which a fault on our side meant you could not use the Paid plan.

To ask for a refund, email support@wonderweave.app within 30 days of the charge with the email address on your account. Approved refunds go back to the original payment method and usually appear within 5 to 10 business days, depending on your bank.

If we change the price of the Paid plan, we will tell you at least 30 days before the change takes effect, and you can cancel before it does.

Email support@wonderweave.app. See also our Terms of Use.